In-Store Pickup & Return FAQs

Looking for an affordable and convenient way to rent party supplies?

Why Choose Will-Call?

• Want a DIY option & can easily select items online.
• Only need a few smaller rental items.
• Already know exactly what you need.
• Are comfortable loading and transporting items yourself.
• Do not require technical assistance or labor.

Where Are We Located?

423 N Salsipuedes Street in Downtown Santa Barbara, CA 93103.

Important Details

Pricing: Party Rental In-Store Pickup starts at $65.

Non-refundable: All rentals are final, so review product descriptions carefully on our website before booking.

Closed Days: No appointments are available on Saturdays, Sundays, Tuesdays or Wednesday.

Available Will-Call Rentals

Not all items are eligible for in-store pickup. To view available options:

1. Select “In-Store Pickup” from the top of our website.
2. Click “Start Renting” to browse items eligible for pickup and see pricing details.

Rental Durations

In-store rentals are available for:

• Daily/Weekends: Up to 3 days.
• Weekly: 5–8 days.
• Bi-weekly: 9–14 days.
• Monthly: 15–30 days.

Self-Transport Requirements

Ensure your vehicle is properly equipped for loading, with an empty bed and tie-downs for safe transport. You are responsible for both loading and unloading items.

• Sedan: Up to 10 chairs or 4 small cocktail tables.
• Hatchback Sedan: Up to 30 chairs with seats down or 4 small tables.
• Large SUV: Up to 40 chairs with seats down or 4 small tables.
• Truck: Up to 40 chairs or 4 small tables (based on bed length).
• Cargo Van (no rear seats): Up to 50 chairs or 5 small tables.
• Box Truck (with ramp/rails): Can carry a variety of items with proper tie-downs; this option must be pre-approved.
• U-Haul Style Truck: Up to 50 chairs or 5 small tables; requires tie-downs and labor for maximum capacity.

Delivered Rentals

For larger events or installations, we specialize in delivery and setup. Most event rental assets are designed for delivery & installation by our professional team. Let us help make your next event stress-free!

Need Help?

If you have questions about whether In-Store Pickup is the right option, our team is happy to help.

Call 805-680-5484 during business hours, or browse our online catalog to see which products are available for pickup.

Browse In-Store Pickup Rentals