What is white glove delivery?
Our white glove delivery service enables you to experience your event without having to worry about the set-up or take down of heavy rental products like tables and chairs. In addition, rentals that require set-up like dance floors and lighting are always properly quoted with installation. This not only relieves your stress, it makes your event much more enjoyable by giving you more time to focus on other aspects of your party’s success without the heavy labor burden.
White-glove service is ideal for residential deliveries, weddings, special occasions, and corporate events. Benefits of our white-glove delivery service not only relieve stress, but our work standards save you time and money! We always includes a 4-hour delivery window available 7 days a week 8am-5pm for residential clients. We also offer free texting alert services and longer than usual phone support hours. Additional service options include delivery by appointment, stair carry, long walk delivery, low cost after 5pm pick-ups and more.
Communication ensures satisfaction
Dedicated professionals will be assigned to serve your needs. Our unique delivery system ensures service standards are met by having an Event Manager at every delivery. The seasoned Event Manager has the duty of directing our delivery staff on the proper installation of rental items and can offer you advice on the best layout if needed. Although our sales office is closed on the weekends, when you leave a message it is immediately forwarded to our off duty staff so that emergencies are dealt with in a timely manner.
Professionalism is our calling card
Our goal is to provide you with an excellent customer service experience from ordering to delivery. All of our staff are all uniquely trained to respond to your needs in a professional and courteous manner, and have the training and experience to guide you to the best outcome with your event.